Free Shipping for Orders over US$59

Shipping Policy

Shipping cost varies by country:
  
United States
Standard: 8-18 business days with flat rate charge of US$6.99
Express: 7-12 business days with charge of US$12.99-19.99
DHL Express: 3-7 business days with charge of US$19.99
 
United Kingdom, France, Germany, Italy, Spain
Standard: 8-12 business days with flat rate charge of US$6.99
Express: 5-7 business days with flat rate charge of $12.99
 
Australia
Standard: 10-15 business days with flat rate charge of US$6.99
Express: 7-12 business days with flat rate charge of $12.99
   
Canada
Standard: 12-18 business days with flat rate charge of US$6.99
Express: 7-12 business days with charge of $12.99-19.99
DHL Express: 3-7 business days with charge of US$19.99 
 
EU (Austria, Czech, Netherlands, Sweden)
Standard: 8-12 business days with flat rate charge of US$6.99
DHL Express: 4-7 business days with flat rate charge of US$25
 
EU (Andorra, Croatia, Finland, Greece, Latvia, Switzerland, Estonia, Bulgaria)
Standard: 15-20 business days with flat rate charge of US$16.99
DHL Express: 4-7 business days with flat rate charge of US$25
 
EU (Cyprus, Malta, Norway)
Standard: 10-15 business days with flat rate charge of US$6.99
DHL Express: 8-10 business days with flat rate charge of US$30
  
EU (Gibraltar, Greenland, Guernsey, Iceland, Jersey, Liechtenstein, Monaco, San Marino, Slovenia, Vatican City)
DHL Express: 8-10 business days with flat rate charge of US$30
  
EU (Poland, Belarus, Belgium, Denmark, Hungary, Ireland, Lithuania, Luxembourg, Portugal, Romania, Slovakia, Turkey)
Standard: 10-15 business days with flat rate charge of US$6.99
DHL Express: 4-7 business days with flat rate charge of US$25
  
Russia
Standard: 20-30 business days with flat rate charge of US$6.99
Express: 12-18 business days with flat rate charge of $12.99
 
Brazil
Standard: 10-20 business days with flat rate charge of US$12.00
 
Mexico
Standard: 12-20 business days with flat rate charge of US$6.99
Express: 10-12 business days with flat rate charge of US$9.99
 
Korea, Japan
Standard: 5-7 business days with flat rate charge of US$6.99
 
South Africa, Morocco
Standard: 20-30 business days with flat rate charge of US$19.99
 
Singapore
Express: 5-7 business days with flat rate charge of US$5.99
 
Chile
Standard: 15-20 business days with flat rate charge of US$12.00
Express: 10-15 business days with flat rate charge of US$15.99
 
HK, Macao of China
Express: 1-3 business days with flat rate charge of US$4.99
 
Thailand
Express: 5-7 business days with flat rate charge of US$5.99
 
Mainland of China
Express: 1-5 business days with flat rate charge of US$1
Israel
Standard: 10-15 business days with flat rate charge of US$9.99
  
Philippines, Vietnam
Standard: 10-15 business days with flat rate charge of US$5.99
 
You'll receive a shipping confirmation email as soon as your order leaves our warehouse.
 

COVID-19 Update

With some carrier services experiencing unexpected delays in transit or in providing tracking details, we appreciate your patience and understanding in advance. It's our top priority to make sure your orders get delivered to you as soon as possible.

 

We strongly believe in "quality made affordable", and it's reflected in every step of our manufacturing and shipping process. Our products will be shipped out after passing a thorough internal quality control check. We always back our quality 100% and believe you will fall in love with your products!

*Please note that due to the COVID-19 pandemic, shipping may take longer than estimated. If you have any questions, please give us a shout at service@capeclique.com. Our customer service team will do all they can to help you!
Please also note that it may take up to 24 hours for your tracking link to update. If you did not receive a shipping confirmation or you have any questions about your order, send us an email at service@capeclique.com.
  • Our order processing and shipping procedures are split into two steps.
    • Order Processing: This is when we prepare your order for shipment. This entails checking the stock of your order, in some cases securing more stock, and ends with a thorough product quality inspection check.
    • Shipping: This is when your order leaves our warehouse and heads to you! Shipping time can vary depending on your location and shipping method.

Countries & Charges

  • See below for more details on some of the main countries we ship to!
    • This information is estimated based on data accumulated from past orders.

Currency

capeclique.com prices can be displayed in a variety of currencies, but all orders will be transacted in US Dollars by your credit card company upon completion of your purchase, and then converted to your local currency. Non-US Dollar order totals shown during checkout are only estimates of the final amount based on recent currency conversion rates and exclude taxes, duties, levies or tariffs that may be imposed. If items are returned, a refund will be credited back in US Dollars at the current exchange rate.
 
Shipping FAQs
  • SHIPPING & DELIVERY
Your Receiving Time = Order Processing Time + Logistics shipping Time

Please refer to our product page (…we meant literally click on the product:)) for a more specific timeline.
Order processing time on average 3 days.
Logistics shipping time is shown on the“shipping and returns”part and on order page, and the actual shipping time may vary depends on express company and seasons.
  • What if I need to change my order?
Reach out to our customer service team at service@capeclique.com and we’ll see what we can do! Please note: we can't always correct user errors made at checkout, but we will do all we can to rectify any issues.
  • Are Taxes and Custom Duties included in the checkout?
Yes, all taxes and custom duties covered by Capeclique.
  • My product was lost in transit. What should I do?
We're so sorry to hear that! Reach out to our customer service team at service@capeclique.com. and we'll try to locate it for you. Please note: we are not responsible for items lost in transit, but we’re happy to help you look for your package.

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