Preguntas frecuentes – Cape Clique
Envío estándar gratuito
para pedidos superiores a 39 USD |use el código CAPE
para obtener un 15% de descuento en su primer pedido

Preguntas frecuentes

Transporte

SHIPPING & DELIVERY

Your Receiving Time = Order Processing Time + Logistics shipping Time

Please refer to our product page (…we meant literally click on the product:)) for a more specific timeline.
Order processing time on average 3 days.
Logistics shipping time is shown on the“shipping and returns”part and on order page, and the actual shipping time may vary depends on express company and seasons.

Métodos de envío

1. Envío estándar: por lo general, demora entre 5 y 12 días, que se basa en su dirección específica.
2. Envío exprés: por lo general, demora entre 5 y 7 días, que se basa en su dirección específica.

Envío gratis

1. Envío estándar gratuito para pedidos superiores a 49 USD
2. Envío Express gratuito para pedidos superiores a 129 USD

Pago

Métodos de pago

1. Tarjeta de crédito y débito: Visa, MasterCard, etc.
2. Billetera electrónica: Paypay, GPay, ApplePay, Shop Pay, etc.

Seguridad de pago

Aceptamos todas las tarjetas Visa y MasterCard, tanto de crédito como de débito, y está habilitado para 3D Secure (Verified by Visa y MasterCard Secure).

Size Guide

Order the Right Size

We have size chart for each product and we do recommend you take a careful look at the size chart on each product’s page and refer to the detailed measurements to get a suitable size.

Order

Track the Order

Check your account about the order details, click the tracking number start with # and you will find out your order's delivery status.

Return the Order

Step 1: Please contact Customer Service, indicating the item(s) you would like to return and the reason. If there are quality issues, please provide images of said item(s).

Step 2: Please mail back your item(s) according to return instructions from our service team

Step 3: Within 3-5 days after our warehouse has received your item(s) and approved your request, the corresponding refund will be issued according to your communication with our service team to the original payment account or credit card Return Conditions

Cape Clique Original

What is Cape Clique Original?

Cape Clique Original is our eco-friendly collection designed by our in-house designers. Like many others, Cape Clique wants to help create a more sustainable future and sustainable fashion. As much as we would love to fix all of the world’s issues RIGHT NOW, the truth is that making the world a better place is a beautiful process. When creating this collection, we've identified our priority issues, like better materials, textile waste, and pollution.

What's special about Cape Clique Original?

All of the pieces from Cape Clique Original are made from ≥ 80% cotton from our facility in China that specializes in eco-friendly and high-quality textiles. Cotton has many amazing advantages, and one of them is that we don't have to worry about it piling up the landfill. because cotton is biodegradable, and it tends to break down quicker than manufactured fabrics like polyester.

Others

Contact Us for Any Other Questions

Please kindly email us about your questions to service@capeclique.com, our customer service team will get back to you within 24 hrs. Thanks for your patience.

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